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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Poligon products

The group «New Technologies» offers products from the plant Poligon: switches, industrial switches, digital telephone exchanges, RS232 and RS485 - Ethernet converters, special purpose switches, routers, data center switches, FTTx equipment, TDMoIP gateways, optical modems and multiplexers, redundancy equipment, Ethernet bridges over E1, E1 access devices, constructs, chassis, shelves, blocks, patch cords, optical cables, power supplies, AC-DC network adapters, headsets, SFP+ cables, software, SFP modules, device servers
  • Switches Poligon
    Switches
    Akmanai, Arlan et al.
  • Industrial Switches Poligon
    Industrial Switches
    InZer, ACA54, etc.
  • Digital telephone exchanges Poligon
    Digital telephone exchanges
    5E1347-P-1000, etc.
  • RS232 and RS485 - Ethernet converters Poligon
    RS232 and RS485 - Ethernet converters
    Modbus, Arlan-9000, etc.
  • Special purpose switches Poligon
    Special purpose switches
    InZer®-10G-M, etc.
  • Routers Poligon
    Routers
    Attica, DioNIS, et al.
  • Data center switches Poligon
    Data center switches
    Attica-5960, etc.
  • FTTx Equipment Poligon
    FTTx Equipment
    Level 2, Arlan et al.
  • TDMoIP Gateways Poligon
    TDMoIP Gateways
    Arlan-1453G, Arlan-1453GL, etc.
  • Optical modems and multiplexers Poligon
    Optical modems and multiplexers
    PolyCom-300, PolyCom-200, etc.
  • Backup equipment Poligon
    Backup equipment
    PolyCom-740, etc.
  • Ethernet bridges over E1 Poligon
    Ethernet bridges over E1
    Arlan-1451, Arlan-1450, etc.
  • E1 Access Devices Poligon
    E1 Access Devices
    PolyCom-741M, etc.
  • Constructs Poligon
    Constructs
    Attica, 3U-15-1, U-1, etc.
  • Accessories Poligon
    Accessories
    Arlan, AC-DS, SFP+, etc.
  • Software Poligon
    Software
    ArlanComManager, etc.
  • SFP Modules Poligon
    SFP Modules
    155M, 1.25G, 2.5G, etc.
  • Products discontinued Poligon
    Products discontinued
    PoliKom, Arlan, Irgiz, etc.

NEW TECHNOLOGIES GROUP

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